Effective Date: May 1, 2026
At Petroleum Tec, we value the trust our customers place in us. Protecting your personal information—whether you’re a current client, past client, or someone considering our services—is a responsibility we take seriously. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
We may collect personal and business information directly from you when you contact us, request a quote, schedule services, or communicate with our team. This may include:
• Name
• Address and job site location
• Phone number and email address
• Project details and service requests
• Payment information (if applicable)
• Any other information you voluntarily provide
2. How We Use Your Information
We use the information we collect to:
• Provide estimates, perform services, and manage projects
• Respond to questions and requests
• Send important updates or scheduling confirmations
• Process payments and issue invoices
• Improve our services and customer experience
• Comply with legal or regulatory requirements
3. How We Protect Your Information
We maintain physical, electronic, and procedural safeguards to protect your information from unauthorized access, disclosure, or misuse. This includes:
• Secure data storage and password-protected systems
• Limiting access to customer information to authorized employees only
• Regular system monitoring for security vulnerabilities
• Safe disposal of paper records containing personal data
4. Sharing Your Information
We do not sell or rent your information to anyone. We may share your information only when:
• It is necessary to complete your project (e.g., with subcontractors or suppliers assisting in your service)
• Required by law, court order, or regulatory authorities
• You give us explicit permission
5. Your Choices
You have the right to:
• Request a copy of the personal information we hold about you
• Ask us to update or correct inaccurate information
• Request deletion of your personal information, unless required by law to retain it
To make a request, contact us at the information below.
6. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.
7. Contact Us
If you have questions or concerns about this Privacy Policy, or how we handle your information, please contact:
Petroleum Tec, LLC
5420 Powerhouse Court
Concord, NC 28027
(980) 781-1000
scott@petroleumtec.com
